FREQUENTLY ASKED QUESTIONS
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Bennetts Green, a 15 minute drive from Newcastle CBD and around 1.5 hours from Sydney.
We like to stay focused when we’re in our creative zone, so visits to the studio are strictly by appointment only.
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Yes, we love working on commercial projects.
Some of our recent work includes bedheads for hotels, banquet seating for large venues and custom furniture for high-end apartments.
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Once you have submitted your enquiry and are happy with your quote we get to the fun part—choosing the perfect fabric for your piece.
If you’re local to Bennetts Green (or happy to travel to the studio) we will make an appointment for you to visit us and view fabric samples in person.
If you’re further afield, we’ll chat about your fabric over phone and email and have samples delivered to you.
We understand that choosing your fabric can be a big decision, so we’re happy to make recommendations and guide you through the process.
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Yes, we can pick up and deliver within the Newcastle area. Depending on your distance from our studio there may be a fee for pick up and delivery—we’ll include this in your quote.
Pick up and delivery for projects outside of the Newcastle area are subject to our availability and/or courier fees.
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We can fix furniture frames and do some internal work, but we like to take each piece on a case-by-case basis so we can be sure what you’re needing is within our skillset. Timber and frame restoration is a trade within itself and often needs to be done by someone with specific expertise in that field.
We don’t currently offer French polishing or sanding and re-varnishing timber furniture within our bespoke services.
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We are open to working on projects near and far. Projects that are further afield may incur extra fees for freight, and installation may need to be carried out by one of our trusted contractors. Get in touch and we can talk it through.
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Our waitlist is usually around 4-8 weeks. Fabric generally takes 1-3 weeks to arrive. If your project is particularly time sensitive please let us know.